Specto takes security very seriously and we have gone to great lengths to ensure that we have the right tools and policies in place to keep customer data safe. This page summarizes our security practices, but if you have a question that is not answered here or have specific security requirements, please contact us at

Organizational Security

  • Information Security Program

    We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

  • Third Party Audits

    Our organization undergoes independent third-party assessments to test our security and compliance controls.

  • Third-Party Penetration Testing

    We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.

  • Roles and Responsibilities

    Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

  • Security Awareness Training

    Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

  • Confidentiality

    All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

  • Background Checks

    We perform background checks on all new team members in accordance with local laws.

Cloud Security

  • Cloud Infrastructure Security

    All of our services are hosted with Google Cloud Platform (GCP). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please see the Google security whitepaper and the Google Cloud Security, Privacy, and Cloud Compliance page.

  • Data Hosting Security

    All of our data is hosted on Google Cloud Platform (GCP). These databases are all located in the United States. Please reference the above Google Cloud security documentation for more information.

  • Encryption at Rest

    All databases are encrypted at rest.

  • Encryption in Transit

    All traffic both within the data center and between the data center and external clients (the mobile SDKs & the web dashboard) are encrypted in transit with TLS/SSL.

  • Vulnerability Scanning

    We perform vulnerability scanning and actively monitor for threats.

  • Logging and Monitoring

    We have enabled audit logging across our Google Cloud Platform services.

  • Business Continuity and Disaster Recovery

    We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users and aim to notify our users of any disruptions in a timely manner.

  • Incident Response

    We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.

Access Security

  • Permissions and Authentication

    Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role. Where available we have Single Sign-On (SSO), 2-Factor Authentication (2FA) and strong password policies to ensure access to cloud services are protected.

  • Least Privilege Access Control

    We follow the principle of least privilege with respect to identity and access management.

  • Quarterly Access Reviews

    All team members are required to adhere to a minimum set of password requirements and complexity for access.

  • Password Managers

    All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor Security

  • Annual Risk Assessments

    We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

  • Vendor Risk Management

    Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us

If you have any questions, comments or concerns or if you wish to report a potential security issue, click the button below and send us a message!

Contact Us